Stay aware, stay safe
21+

Responsible gambling —
Knowing your limits is the smart move

7bot believes that the enjoyment of entertainment is only complete when it is enjoyed within defined limits. On this page you can learn about safe play tools, warning signs, and ways to get help.

For players 21 and above
Self-exclusion option
24/7 live chat support
Our position

Gambling is entertainment, not an addiction

Playing at 7bot is not just about the excitement of slots or live casino — it should be conscious entertainment. Whether you are depositing, betting, or withdrawing, ask yourself before every step: is this within my means? Never play with household money or borrowed funds. Only put in money you can afford to lose.

7bot is for players aged 21 and above only. Providing accurate information and completing identity verification at the time of account creation is mandatory. Our Terms and Conditions contain full details on age limits and all account usage requirements.

Whether you are in the casino games section or sports betting, remember that winning and losing are both part of this entertainment. Immediately chasing losses with larger bets after a loss is a dangerous habit. Set your limits and stick to them.

Stay in control

Safe play tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one takes a little time for your safety.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, 7bot will automatically alert you and give you the option to end the session.

Loss Limit

Set a point at which you can no longer play once you have lost a certain amount. This creates a clear cap on financial loss and keeps you from placing large impulsive bets.

Temporary Break

Take a break from your account for anywhere from 24 hours to several weeks. During this time no betting, depositing, or logging in will be possible.

Self-Exclusion

Activating long-term self-exclusion (from 6 months to permanent) deactivates your account entirely. Making this decision is a sign of strength, not weakness.

Live Chat Support

Contact 7bot's 24/7 live chat directly to set limits or activate self-exclusion. Our support team is always ready to help in both Bengali and English.

Stay alert

Recognise the warning signs

When gambling turns from entertainment into stress or compulsion, it is time to stop. If you notice the signs below in yourself or a family member, take action quickly.

Chasing losses

Placing bets repeatedly to try to win back lost money — this is one of the most dangerous patterns.

Losing track of time

Not realising how long you have been playing, and continuing to play while skipping meals, sleep, or family time.

Gambling with essential money

Playing with money meant for household expenses, bills, or debt repayment, or borrowing money to bet.

Mood changes

Feeling angry, restless, or depressed when unable to play, and only feeling normal while playing.

Playing in secret

Hiding from family or friends how much you are gambling or how long you have been playing.

Unable to stop

Wanting to stop but being unable to, or starting again shortly after stopping.

Detailed guidance

How to stay safe

Budget planning

Decide in advance how much you can set aside each month for entertainment, and only deposit that amount at 7bot. Remember, the minimum deposit is ৳300 — starting small is the sensible approach. Withdraw any winnings immediately and keep them separate rather than putting them back into bets.

Time management

Set a time limit before you start playing and use an alarm. Find time to play while balancing it with time spent with family and friends, work, and other hobbies. Avoid playing late at night — your ability to make good decisions drops when you are tired.

Mental state

Never sit down to play when you are feeling down, angry, or stressed. Betting under the influence of alcohol or other substances can lead to seriously poor decisions. Instead of turning to gambling to entertain yourself or escape loneliness, choose other activities.

Account security and privacy

Do not share your account login details with anyone and do not play on someone else's behalf. To learn more about keeping your account secure, read our Privacy Policy — it explains how your information is kept safe.

Protection of Minors

If younger family members use the internet on your device, use parental control software to block access to the 7bot app or website. No one under 21 may create an account or play — this is 7bot's strict policy.

You are not alone

Ways to get help

7bot Live Chat

Speak directly with our support team via 24/7 live chat. You can request self-exclusion, deposit limits, or account closure in both Bengali and English.

Email Support

Alongside live chat, you can also request help by email. Send any responsible gambling-related request to our support email — we aim to respond promptly.

Family and trusted people

Let someone close to you know what is going on. Keeping it hidden makes things worse. Support from a trusted person is often a more effective first step than professional advice.

Professional advice

If you feel gambling is having a negative effect on your life, seek help from a mental health professional or counsellor. Bangladesh has both government and private mental health organisations that support addictive behaviour. Asking for help takes courage and is the first step toward recovery. You will find more useful information on our FAQ page.

7bot's commitment

We believe responsible gambling is not just a rule — it is our commitment to every one of our members.

Strict age verification — no account is given to anyone under 21
Transparent bonus and wagering terms — no hidden surprises
Easy self-exclusion and limit setting — at any time
24/7 Bengali-language support — in your language, on your schedule
Fully secure payments with SSL encryption — bKash, Nagad, Rocket, Upay
Questions and answers

Responsible gambling — common questions

Contact our support team via live chat or email. Tell them how long you want to be excluded, and they will apply the restriction to your account immediately. Permanent self-exclusion is also available.

Yes, a request to reduce your deposit limit takes effect immediately. However, increasing a limit requires a waiting period for your safety, to prevent impulsive decisions.

Yes. Your account balance remains unchanged during a temporary break or self-exclusion period. Once the break ends or the self-exclusion period expires, you can contact support to withdraw your funds.

No. 7bot strictly enforces a 21+ policy. Identity is verified at the time of account creation, and any account suspected of belonging to a minor may be suspended or closed permanently at any time.

Yes. Uncontrolled gambling can become a psychological addiction. Most people play for entertainment without any issues, but for a small number it can spiral out of control. Being aware of your own limits is the best protection.

Talk to them calmly and express your concern without placing blame. Encourage them to contact 7bot's support team or seek help from a professional counsellor. If needed, you can contact support chat yourself for guidance.