7bot's Privacy Policy

This privacy policy applies to all members and users of the 7bot Casino platform. When you use 7bot's website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy. For other legal matters related to membership, please also read our Terms and Conditions page.

We collect the following types of information for the purpose of registration and service delivery on the 7bot platform:

1.1 Information Provided Directly

When you open an account on 7bot or apply for a service, you voluntarily provide certain information. This includes:

• Full name and date of birth (for age verification — proof of age 21+ is required)
• Mobile number and email address
• Password and security-related information
• bKash, Nagad, Rocket or Upay number (for processing transactions)
• National ID card or passport number (if account verification is required)

1.2 Automatically Collected Information

While you use the platform, certain technical information is collected automatically, which is used to improve the quality of service:

• IP address and device type
• Browser type and operating system
• Time of access to the platform and browsing behaviour
• Cookie and session data
• Transaction history and gameplay records

7bot uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

1. To create, manage and secure accounts
2. To process deposits and withdrawals
3. To provide bonuses, cashback and promotional offers
4. To prevent fraud and unauthorised access
5. To provide 24/7 customer support
6. To comply with applicable regulations and fulfil legal obligations
7. To improve the overall quality of the platform and user experience

7bot follows the highest technical standards to protect your personal information.

3.1 Encryption and Technical Security

All data transmitted on the platform is secured through SSL (Secure Socket Layer) encryption technology. Your login details, financial information and personal identity are always stored in encrypted form and are unreadable to third parties.

3.2 Server Security

Data is stored on secure servers that undergo regular security audits. Firewall and anti-intrusion measures are active to prevent unauthorised access.

3.3 Retention Period

Your information is retained for the entire time your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations, after which it is securely deleted.

7bot never sells your personal information or shares it with third parties for commercial purposes. However, sharing limited information may be necessary in certain specific situations:

4.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, Rocket and Upay is shared with the relevant payment service provider. These third parties are governed by their own privacy policies and may not use the information received for any other purpose.

4.2 Legal Requirements

If we are legally required to disclose information as part of a court order, government authority directive, or valid legal process, we will do so.

4.3 Technical Service Providers

Technical support organisations that help operate the platform (such as cloud service providers or cybersecurity firms) may access information to a limited and necessary extent. These organisations operate under strict confidentiality agreements.

7bot uses cookies for the convenience of website users. Cookies are small text files stored in your browser that improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring the core functionality of the platform.
• Functional Cookies: Used to remember your preferences and settings (such as language selection).
• Analytics Cookies: Collect anonymous data to understand how users interact with the platform, which helps improve the service.

You can disable cookies by going to your browser settings, but this may limit some functionality of the platform.

Every member of 7bot has the following rights regarding their personal information:

1. Right to Access: You have the right to know what information 7bot holds about you. You can request this information by contacting the support team.
2. Right to Correction: If any information you have provided is incorrect, you can request that it be corrected.
3. Right to Deletion: In certain circumstances (such as when closing an account), you can request that your information be deleted, subject to legal obligations.
4. Right to Object to Processing: You can object to the use of your information for specific purposes.
5. Right to Data Portability: Where no technical limitations exist, you can request your information in a structured format.

7bot is strictly not intended for anyone under the age of 21. We do not collect information from minors under any circumstances. If we become aware for any reason that a minor's information has been collected, we will immediately delete that information and close the relevant account. To learn more about responsible gaming, visit our Responsible Gaming page.

If you give consent to receive marketing messages at the time of registration, 7bot may notify you about promotions, bonus offers and platform updates.

8.1 Withdrawing Consent

You can withdraw your consent to receive marketing messages at any time. To do so, make the change in your account settings or inform the customer service team via live chat. Even after withdrawing consent, you will continue to receive essential transaction-related messages (such as deposit confirmations).

7bot reserves the right to amend or update this privacy policy as needed. If significant changes are made, we will post a notice on the website and the "Last Updated" date in the document will change.

Continuing to use the platform after a change is made will be considered acceptance of the new policy. It is therefore recommended that you revisit this page regularly. For full information on the general terms of use of the platform, please also visit our About Us page.

If you have any questions, concerns or complaints about this privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.